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• @Remote
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@Remote

This is a powerful software tool from Ricoh that will provide you with proactive fleet management in a cost effective and automated way.  Key benefits of this solution include:

• Automatic fault and service notifications – Alerts are sent when a fault occurs and a diagnostic report is generated.  Faults are fixed either remotely, by one of our helpdesk engineers or on-site, meaning less equipment downtime.  All alerts come directly to Capital for us to action – i.e. we may be alerted that a device requires a new part or toner – we then arrange for an engineer or operator to carry out the necessary action.

• Automatic toner alerts – Your printers and MFDs need never run out of toner again - helping you maximise your equipment uptime and productivity.

• Automatic meter readings – One of the arduous tasks eliminated by @Remote is the manual collection of meter readings. Instead, this job is done for you – taking up-to-date, accurate readings from your entire device fleet.  Once the software is installed, readings can be transmitted and invoices created automatically – helping you increase productivity and reduce your admin costs.

• Green Reports – These can track performance from an environmental perspective and make it easy to visualise trends in CO2 savings, power usage and paper consumption on Ricoh devices. The reports are designed to help businesses understand and achieve the potential environmental benefits through better management of their fleet.  You can find out more about these Green Reports by clicking here.

Ricoh.com/@Remote