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  • Manage your entire fleet of document devices from your own PC - saving you time and money.
    Centrally Manage your entire Fleet
  • The intelligent software will alert Capital of any potential faults with your fleet of devices. Ensuring you have maximum uptime.
    Automatic Fault Notification
  • The software will send us an alert when the toner is low so that we will send out a replacement automatically.
    Automatic Toner Alerts
  • Track energy consumption, power consumption and other green reports in an easy to understand way.
    Green Reports


@Remote is a powerful software tool from Ricoh.

@Remote provides you with proactive fleet management in a cost effective and automated way.


Key benefits of @Remote include:


Automatic fault and service notifications

  • Alerts are sent when a fault occurs and a diagnostic report is generated.
  • Faults are fixed either remotely
    • by one of our help-desk engineers or on-site
    • meaning less equipment downtime.
  • Alerts come to us for action
    • we are alerted if a device requires a new part.
  • We arrange for an engineer or operator to carry out the necessary action.

Automatic toner alerts

  • Your printers and MFDs need never run out of toner again
    • helping you maximise your equipment up-time and productivity.

Automatic meter readings

  • One of the arduous tasks eliminated by @Remote is the manual collection of meter readings.
  • Instead, this job is done for you
    • taking up-to-date, accurate readings from your entire device fleet.
  • Readings can be transmitted and invoices created automatically.
  • Consequently this helps you increase productivity and reduce your admin costs.

Green Reports

  • These track performance from an environmental perspective.
  • Therefore, this makes it easy to visualise trends in CO2 savings, power usage and paper consumption.

The reports are designed to help businesses understand and achieve the potential environmental benefits through better management of their fleet.


Call our sales and advice team to speak to a @Remote specialist

0800 844 744

Capital Document Solutions are @Remote experts - let us help you

Book a Demo

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