FPAL Advanced Registration
Capital Document Solutions is Scotland’s leading independent supplier of digital multifunctional devices, photocopiers and also printers. They are delighted to have enhanced their First Point Assessment (FPAL) profile through the completion of an Advanced Registration assessment.
What is FPAL?
Established in 1996, FPAL is a supplier management database used by the Operators and large Service Contractors in the European oil & gas market to source suppliers for tender opportunities online.
Capital has been FPAL registered for seven years. They decided to further strengthen their supplier profile with a detailed Advanced Registration.
Advanced Registration involves a thorough and rigorous assessment by qualified assessors from FPAL’s Assessment Services team.
Conclusions drawn from the advanced registration submission are summarised as a scoring system. This is reflective of the level of detail and also relevance of answers supplied as part of the submission.
The distinct advantage of having an advanced registration questionnaire? It can form part of a tender pre-qualification submission and negate the need for multiple and repetitive requests for information.
Advanced registration reduces time, money and a significant amount of effort involved in the procurement process for all parties involved.
This allows Capital to focus on providing confidence to current and prospective customers that we abide by an ethical and effective supply chain process – recognised to industry standards.
The advanced profile is displayed as a summary graph visible to all FPAL purchasers as part of a supplier’s profile.
Capital Document Solutions were delighted to achieve very high scores averaging across all eleven business elements during the assessment.
Capital are also one of the few document solution companies in the UK to participate in advanced registration. These impressive scores illustrate the best in class service that Capital Document Solutions provide to all clients.
Capital’s advanced registration profile results are shown below (8 is the maximum score). As stated, the scores were based upon the quality and comprehensive nature of our answers and our ability to provide documentary evidence of all our many audited and sustainable business processes.
Andrew Aikman, Sales Director, stated, “Capital is the only document solutions company in Scotland to have an advanced registration with FPAL. The FPAL assessment was a rigorous and lengthy process but our advanced registration clearly demonstrates our passion for excellence.”
What our Clients Say
In addition to an advanced registration profile, Capital is also an active participant in FPAL Performance Feedback.
This is a two-way evaluation tool used to record client feedback within the oil & gas industry and is used by Capital to continuously monitor and improve customer service.
Performance Feedback graphs have been recorded by our support staff on behalf of many of our clients in Aberdeen and Shetland.
This demonstrates our commitment to deliver high standards of customer service and also that no one will work harder for your business.