Capital Document Solutions would like to invite everyone to visit one of our showrooms in Aberdeen, Glasgow, Dundee or Edinburgh. Can’t make the trip? Now, with the help of Creation Editor, we have also created a virtual tour of our Edinburgh headquarters.
When visitors arrive at our headquarters on McDonald Road, Edinburgh, they’re impressed by the size and quality of our showroom. Many don’t realise the amount of inhouse activities done right here in our Edinburgh headquarters. We have our own :
– Workshop – Service Engineers
– Work Control – Helpdesk
– and IT departments
The showroom has a range of equipment and print management solutions. Clients can see first-hand how these products can help improve their:
– document processes – operating costs
– document security – impact on the environment
Our workshop teams fully prepare, configure and test all equipment in advance and then our logistics, delivery & installation teams ensure that all equipment arrives at your premises on time and ready to perform.
To help reduce environmental impact, we can advise you on effective device rationalization, and print management controls to ensure that your document output devices run more efficiently and at a lower cost. For example, a fully integrated print solution can reduce operating costs by 30% or more.
Our regional call centres handle local service calls. Then they pass them to our field or service Helpdesk engineers, as appropriate.
Our helpdesk engineers are on-hand to provide technical support for any issues you may encounter during the lifespan of your equipment and/software.
If they’e unable to help you immediately over the phone, a field engineers will be dispatched to provide fast response on-site servicing.
Our average field service response times are consistently under 4 hours across Scotland.
For further information, please get in touch. We will be delighted to help you.
Finally, thanks to Sabine Klaus of Creation Editor for directing and producing the virtual tour.
Posted in About Us