Capital is Scotland’s largest independent supplier of office equipment including copiers, printers and scanners. We have over 200 employees working out of Edinburgh, Glasgow, Aberdeen, Dundee, Inverness and also Shetland.
We work with a wide range of partners including Nuance, Laserfiche, EveryonePrint, PaperCut, Ricoh, Konica Minolta and HP to provide industry leading solutions to our clients throughout the United Kingdom.
Our Professional Services team is responsible for supporting our sales teams at all pre-sales stages and also project managing the implementation of software solutions.
We are recruiting for an experienced consultant, preferably with industry experience, to join our growing team and specialise in Print Management and Mobile Printing.
We are looking for a confident customer-facing person, ideally with advanced Microsoft Office skills, who has an interest in digital technology and is a quick learner. To present, demonstrate and train on the benefits of our hardware products and associated software.
The role of Client Support is to offer training and assistance to both our clients and our sales force in our range of Ricoh, Konica Minolta, Canon and HP MFDs – multifunctional copier / printer / scanner / fax devices.
We are looking for a proactive, hands-on marketing professional to play a key role in our continuing success and growth.
This role is for a self-starter, ideally with a professional marketing qualification, who already uses social media effectively to promote either a product or a service. You will have a clear view of the most effective, current online applications and new developments and trends to be able to take the lead in all marketing developments for the company.
A very important part of your role will be to lead our marketing and promotions team. Good people management and communication skills are essential for this, and in the liaison with our sales managers and executives.
We are looking for someone with great customer service skills, ideally with experience in a similar call handling role, to become the Work Controller and Call Planner for the Aberdeen branch of Capital Document Solutions.
You will receive service calls from a large range of clients who require assistance for the copier/printer/scanner devices we have installed in their premises or who wish to order consumables for the devices. The next stage is to take the calls through to fruition by logging them on our database and allocating them to a team of field maintenance engineers or IT support specialists to action within our specified customer response times. You will monitor and report response times to ensure our service obligations are met.
In addition, you will assist in the control of branch stores and parts through accurate record keeping and ordering of essential stock to enable engineers to have machines successfully up and running again after just one visit, wherever possible.
We have a new opportunity for a Business Systems Developer to assist in supporting and maintaining our existing in-house developments and databases. You will work as part of a project team to assess our business requirements and the building of applications to agreed specifications.
You will be expected to develop (using Agile methodology), test and implement applications using the Office 365 suite of products (including SharePoint, PowerApps and Flow).
As Scotland’s largest independent supplier of office equipment, we offer a wide variety of careers.
As digital technology has developed, our product range has expanded to provide clients with the best equipment and software to manage their digital and print requirements. However, one thing that has remained constant is the added value we offer organisations with our most valuable asset – our people.
We are a leader in our field. Our reputation in the industry is second to none due to our highly trained and dedicated staff.
Our vision statement is to continuously strengthen our business and be proud of all that we are and do. We also believe that if we grow our people, we will grow our business.
Capital offers excellent career opportunities in sales, professional services, software support, engineering and workshop SVQ apprenticeships.
We also provide a challenging and rewarding work environment. Capital employs highly skilled professionals with relevant document solutions and business experience, combined with a vibrant, positive ‘can-do’ attitude.
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