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The Capital Document Solutions Team

Capital and the Scottish Procurement Framework Agreement

Capital and the Scottish Procurement Framework Agreement

Capital was appointed as a supplier to the latest Scottish Procurement Framework Agreement earlier this year. This reflects our record of commitment to quality and standards with examples of our achievements detailed below.

Scottish Procurement

Completely dedicated to the Scottish market

With over 38 years’ experience in operating across the Scottish public and private sectors, we manage contracts requiring a single device to large installations of hardware and Print Management software throughout Scotland.

We are committed to giving our clients sound, professional advice, first class products and also after-sales support.

Our proven track record and reputation means you can be assured that all elements of your contract, including management, billing, technical support and end-user training are conducted effectively by our experienced and professional local teams.

Market-leading brands and products to bring to the Scottish Procurement Framework

We offer a wide range of market-leading products from the industry’s top brands.

Our latest generation of products and software, along with associated services will continue to deliver substantial cost savings. They will improve your document processes and ensure that your organisation benefits from the best possible document solution.

Scottish Procurement Framework

From Tom Flockhart, Capital’s Founding Managing Director:

“As a long established and major independent Scottish dealer, I am delighted that we have again been appointed as a supplier to the latest Scottish Procurement Framework Agreement, which commenced 3rd June, 2017.

“We will continue to build on our well established reputation for providing market leading products and also document solutions matched by our outstanding client service and support.”

We employ over 200 staff including 70 field service and IT Support Engineers. They operate from our branches in Edinburgh, Glasgow, Dundee, Aberdeen and also Inverness. All are dedicated to providing the highest standards of customer service across the whole of Scotland.

Our local teams will deliver and install your equipment and software, provide training, and also ongoing field technical support.

Our Call Controllers at our regional service centres understand the geography of your area. They will handle your service call promptly and efficiently. Providing national cover through our local branch network also means that our sales and support operations have minimal impact on the environment travelling to and from client’s premises.

Capital’s regional locations

Commitment to quality and standards

We are fully accredited to the following standards:

BSI Quality Management ISO 9001 Logo

Winning the Government Opportunities Award for Best Service to the Public Sector in October 2012 and again being a finalist in November 2016 further confirms our dedication to providing the highest level of service and support in our marketplace.

GO Best Service Award

So for more information, contact us today.

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Posted in About Us, Public Sector, Scottish Procurement

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