Service Engineers of the Year Awards 2017

Service Engineers of the Year Awards 2017
Reading Time: 2 minutes

With over 200 staff working for Capital Document Solutions throughout Scotland, we take pride in our employees and their achievements. Second to none are our Service Engineers.

Continual advances in technology mean we have to ensure that our staff are fully trained on all of our equipment.  We do whatever it takes to prevent any downtime of your devices.

Service Engineers of the Year Awards

To ensure that this commitment to training and the quality of our services are maintained, all of our Field Engineers are measured for their contribution and their overall performance, which includes a successful first day fix.

Recently, we have also asked our engineers to take part in a half day test.  This comprises of a technical paper, and a general knowledge paper. Their car stock, tool bags, and the condition of their vehicles are also checked.  This assessment contributes towards the Service Engineers of the Year nominations.

We are delighted to announce that this year’s “Service Engineer of the Year” award was presented to Duncan Graham from Highland Office Equipment in Inverness.

Duncan has been with HOE for eight years and said:

HOE is an excellent company to work for. Everyone’s commitments combine to a great team effort – I am so happy to have won this achievement!

The runners-up for this year’s competition were Scott Little and Ross Pittman from our Edinburgh office, and also Phil Pirie from our Aberdeen office.

Brian Tait Award

Capital also offer the Brian Tait award.  This award was set up in the memory of Brian Tait who was our Service Manager at our old Galashiels office.

This year, John Murray and Gordon Brown from Capital’s Edinburgh branch were the joint winners of the 2017 award.

Service engineers

The Brian Tait Award winners receive their plaques

We would like to take this opportunity to congratulate Duncan, John, Gordon, and also the runners-up for all of their hard work throughout the year.

Capital is a Scottish Vocational Qualifications Approved Centre for Field Engineers. We aim to support unemployed young people with the end goal of getting them into a job or a Modern Apprenticeship.

For further information, please visit our service page.

If you would like to become part of the team at Capital, please visit our recruitment page.


Posted in Edinburgh, Inverness, Service, Special Interest

Leave a Comment

Capital on the move in Aberdeen

Capital on the move in Aberdeen

Capital Document Solutions are investing in state-of-the-art premises on the South of Aberdeen at City…

The Future Flexible Firm Forum in Edinburgh

The Future Flexible Firm Forum in Edinburgh

  The Future Flexible Firm Forum is coming to Edinburgh this October.  The event will…