Our own Logistics Team take full responsibility for the delivery and installation of all document devices and software to ensure a seamless transition to your new document solution.
This team organises and manages our installation crews, who have the necessary equipment to deliver and install your new devices.
Prior to installation our Workshop Engineers build and pre-configure each individual model to your exact requirements. For example, IP addresses and PIN codes can be set up so you can use your new devices immediately upon installation. We fully test all equipment on-site and all packaging is disposed of via our Recycling Centre prior to installation – helping minimise down-time.
Once your set-up is complete, our Logistics Team hand over to our Client Training Team who will train key users on how to get the best from your new document solution.
“Capital Solutions have looked after all our copying, printing, fax and scanning requirements since we started our business in 2000. We have never had to complain about anything as all telephone calls are promptly dealt with, technicians appear almost at the drop of a hat and the trainers have the patience of saints” Beauchamp & Hofman LLP
Please call us on the service numbers below for any technical issues you may have or any questions relating to installation.
View our Managed Print Service PDF
Call our service teams if you need to log a call or order consumables.
Edinburgh: 0131 557 4454
Glasgow: 0141 418 5577
Aberdeen: 01224 576 090
Inverness: 01463 710 595