At Capital Document Solutions, we fully understand that implementing a new document solution and process change into any organisation is best achieved by thorough client support and also operator engagement.
Our client support team will be on hand to offer your staff the opportunity get the very best from any new document device or software application.
Passing on our experience
We believe that thorough user support is essential to realise the full benefits from any new document solution. We therefore offer all our clients comprehensive hardware and software support from one of our own in-house support team.
Our client support team will offer hands-on training sessions that are as beneficial as possible. These training and support options will enable users to operate the equipment and software effectively, taking full advantage of all of the device and software features and functions designed to enhance your workflow and productivity.
- Installation training
- Ongoing training
- In-house and also off-site training
- Software consultants
- IT Field support
Every business is different and so are the training and support requirements for any customised document solution. That’s why Capital tailor training and support options to suit your specific needs. As document solutions become part of the IT infrastructure, we offer different types of support options for key users and also network administrators.
Finally, our client support team is fully manufacturer-trained on all our hardware and software products.